TERMS & CONDITIONS
Product Usage:
By purchasing and using Almia Drinking Water, customers agree to consume the product responsibly and in accordance with health and safety guidelines.
Online Ordering:
Orders placed through the Almia website are subject to acceptance. Almia reserves the right to refuse or cancel an order for any reason, including but not limited to product availability, errors in pricing, or suspicion of fraudulent activity.
Accuracy of Information:
Almia strives to provide accurate and up-to-date information on its website. However, the company does not guarantee the accuracy, completeness, or reliability of any information, and users acknowledge that they use such information at their own risk.
Intellectual Property:
All content on the Almia website, including logos, images, and text, is the intellectual property of Almia Drinking Water. Unauthorized use, reproduction, or distribution of any content is strictly prohibited.
Privacy Policy:
Almia is committed to protecting customer privacy. The company's Privacy Policy outlines the collection, use, and protection of personal information. By using the website or purchasing products, customers agree to the terms of the Privacy Policy.
CANCELLATION POLICY
Order Cancellation:
Customers may cancel their order within a specified timeframe, typically before the order is dispatched. Once an order is dispatched, cancellation may not be possible. Please refer to the specific cancellation window provided during the ordering process.
Refund Process:
If eligible for cancellation, customers may be entitled to a refund. The refund process will be initiated within a certain timeframe, and the method of refund (credit card, bank transfer, etc.) will be determined by Almia. Any applicable fees or charges related to the refund will be clearly communicated to the customer.
Cancellation Charges:
Almia reserves the right to charge a cancellation fee to cover any costs incurred up to the point of cancellation. The amount of the fee will be communicated to the customer at the time of cancellation.
Communication of Cancellation:
Customers must communicate their intent to cancel an order through the designated channels provided by Almia. Verbal or email communication may be required to validate the cancellation request.
Force Majeure:
Almia is not liable for failure to fulfill its obligations under the cancellation policy if the failure is due to circumstances beyond its reasonable control, including but not limited to acts of nature, government restrictions, and unforeseen events.
Customers are encouraged to review and understand these Terms & Conditions and the Cancellation Policy before making a purchase. Almia reserves the right to update or modify these policies at any time, and any changes will be communicated through the website.